Frequently Asked Questions

How often will my dog be let out?

  • Your dog will have a minimum of two playtimes a day and will also have full access to their outdoor run during the day.

What types of vaccines should my pets have?

  • We require rabies, distemper, canine influenza, and Bordetella (kennel cough).  You are welcome to have your vet fax or email them to us or you can bring in a hard copy when you drop off.

Can we bring our own toys, treats, etc?​

  • You are more than welcome to bring in toys and treats. We do not however, accept any bedding or dishes. This will all be provided for your dog when they stay here. Though our food is included right into the price, you are welcome to bring in your dog’s food as well. It will need to come in a hard-sided, sealed container.

C​an we visit the kennel?

  • Absolutely! You are welcome to come out Monday through Saturday during office hours, no appointment needed. We do not show the kennel on Sundays or holidays, due to the comfort of guests already checked in.

When/how should we make reservations?

  • Booking early is always best, especially during peak travel times. But we will always try to do our best to get your pet in last minute.

  • Established clients may book via email (please allow up to 2 days for response), if you are new to our facility we would prefer to personally speak with you so we can better answer all of your questions, concerns, and start building a trusted relationship!

What types of payment methods do you accept?

  • Cash and checks are happily accepted.​

Open Hours




  • 9:00am - 12:30pm

  • 3:30pm - 6:00pm


  • 9:00am - 12:00pm


  • 5:00pm - 6:30pm

Checkout Time:  12:00 noon, except Sundays.



9378 West O Avenue

Kalamazoo, MI 49009

T / 269-372-2746
F / 269-372-2939


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